Return Policy
Return Policy
At TinyJoy Toys, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help!
Returns
- You have 30 days from the date of delivery to return an item.
- Items must be unused, in original packaging, and in the same condition you received them.
- To initiate a return, please contact us at support@tinyjoytoys.com with your order number.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
- We replace items only if they are defective or damaged.
- Contact us within 7 days of receiving a damaged item.
Non-Returnable Items
- Items that have been used or opened (for hygiene reasons)
- Gift cards
Contact Us
If you have any questions about our return policy, please contact us at support@tinyjoytoys.com. We are happy to help! 😊