Return Policy

Return Policy

At TinyJoy Toys, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help!

Returns

  • You have 30 days from the date of delivery to return an item.
  • Items must be unused, in original packaging, and in the same condition you received them.
  • To initiate a return, please contact us at support@tinyjoytoys.com with your order number.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to your original payment method.

Exchanges

  • We replace items only if they are defective or damaged.
  • Contact us within 7 days of receiving a damaged item.

Non-Returnable Items

  • Items that have been used or opened (for hygiene reasons)
  • Gift cards

Contact Us

If you have any questions about our return policy, please contact us at support@tinyjoytoys.com. We are happy to help! 😊